The regular digital documentation of maintenance works and services has many advantages, and you can generate a lifecycle file for your device from it. It is possible to then add automated operations like backups, software installations or patch processes to this lifecycle file. If the same issue keeps coming up, already existing documented solutions can be identified very quickly in order to speed up error recovery.
Additionally, you need continuous evaluations and defined reports to be able to provide management or external locations with significant data and KPIs. How many technologies or licences are circulating? What is the security status? Are downtimes scheduled? Did unscheduled downtimes occur? Requests like these usually imply a high amount of work, however, they now can be dealt with automatically.
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