How can I purchase Drive Snapshot?
Individual licences are available directly from our online shop. You can pay conveniently by credit card or PayPal and receive your licence and invoice by email immediately after placing your order. The shop is available to private customers and businesses in Germany and the EU. For more than 50 licences, purchases on invoice or customers outside the EU, please get in touch with us via our contact form.
Do I have to restart the system for a backup?
No. Drive Snapshot backs up partitions and hard drives while Windows is running and applications remain active.
How many resources does Drive Snapshot require during operation?
Drive Snapshot uses around 8 MB of memory in the background. It also runs at low priority and briefly pauses whenever other applications are accessing the hard drive intensively.
Can I restore an image to different hardware?
Yes. During recovery, additional hard drive drivers can be injected into the restored Windows system. This makes it possible to restore the system to different hardware under certain conditions, depending on factors such as driver availability.
Which Windows versions are supported?
Current versions of Drive Snapshot support Windows from XP and Windows Server 2003 through to Windows 11 and Windows Server 2022, including Windows PE and x64 versions. For legacy systems such as Windows NT4 SP6 and Windows 2000, a dedicated version (1.49) is available.
Are Linux file systems supported as well?
Yes, although Drive Snapshot itself does not run on Linux. If a Windows system also contains a Linux partition, for example as part of a dual-boot setup, Drive Snapshot detects the partition and can back it up just as efficiently as Windows drives.
How can I make sure an image will work in an emergency?
Drive Snapshot includes a test function that reads the entire image and uses checksums to verify its integrity.
What happens to open files during a backup?
Open files, including active databases, are backed up consistently in the state they were in when the backup started.
Can I automate Drive Snapshot?
Yes. Backups, restores and other actions can be scheduled or executed via command-line scripts. When you use Drive Snapshot as part of ondeso SR, scripting is not required. You define the automation centrally through the ondeso SR interface, and ondeso SR executes the processes across your clients.