“Industry 4.0”, “Industrial Internet of Things”, “Digital Transformation” – these are far more than mere slogans. They describe real, rapidly evolving developments with massive consequences also and especially for machine and plant manufacturing. The increasing IT penetration and the growing number of software components do not only bring about challenges, but also open up opportunities to launch sustainable innovative services. In particular, IT operation itself and IT oriented services for delivered facilities and installed basic systems become more and more important.
ondeso offers all services needed. These can be carried out “by-the-way” and do not require huge investments for machine and plant manufacturers. The solutions by ondeso can be implemented smoothly during the technician’s next visit or even remotely. They can either be managed in self administration or by ondeso. After all, we also offer comprehensive service for our customer’s infrastructure.
Here you will learn how to achieve a secure and documented working condition of the OT systems, from both new and existing installations:
During the engineering phase, it is essential to look towards the future and include topics like IT security, implementation requirements, and future upgrades into your planning. With the appropriate solutions of ondeso SR we support equipment suppliers in deploying and updating their installed base.
As soon as the facility is in partial or full assembly, it is also important to prepare and document the IT setup in order to ensure the defined delivery state later on and to keep an overview of the plant’s state for future expansions. This enables you to react quickly and reliably to customer requirements in the future.
After testing and approving the facility, it is disassembled and transported to the operator. Once there, the plant must be put into operation quickly. Automated standard procedures, which can be configured with the help of ondeso beforehand, can assist with the necessary processes and ensure a documented delivery state.
In the operating phase, which is supervised by the field service and represents the longest lifecycle phase, equipment suppliers can relieve the plant operator with support models such as the release and installation of security- relevant updates. With ondeso you are able to perform these tasks on site by a technician or remotely. Even already delivered brownfield installations can be recorded with ondeso without any problems, thus opening up new sales potentials for existing customers.
At the end of the life-cycle of a plant, it is often checked if it can be recycled or refurbished. If that is the case even in this phase procedures have to be followed. An up-to-date asset management helps to make reliable statements about the current operating status and whereabouts of the devices. In addition, evaluations of the degree of utilization can be carried out if required.
ondeso SR offers asset management, software deployment, endpoint management, disaster recovery and network management, among other components.
ondeso DC allows the secure use of USB storage media in the production environment, including testing, permissions and logging.
ondeso HM allows you to effortlessly monitor the vital values of your computer components and actively alert you to critical conditions.
With ondeso OM you can define central guidelines to keep track of your global production infrastructure.
In our customer projects we collect valuable knowledge on a daily basis.
If you like to outsource certain activities or have specific questions, please find further information here. Our experts are ready for the next challenge.